GUEST CODE OF CONDUCT

This is a family-friendly park. Failure to comply with Park Rules and/or Code of Conduct could result in the removal and/or banishment from the park.

WE HAVE A ZERO TOLERANCE FOR THE BELOW BEHAVIORS:

• Bullying
• Name Calling
• Swearing
• Racial Slurs or Discriminatory Comments
• Inappropriate Language or Gestures
• Fighting or Disorderly Conduct
• Mistreatment of Our Staff or Guests
• Line Jumping
• Alcohol Consumption
• Tobacco, E-Cigarette or Vape Use

This park is monitored by video surveillance for the safety and security of all guests and employees. Failure to comply with the Park Rules and/or Code of Conduct could result in removal and/or banishment from the park.

WHO CAN JUMP

• Guests must be at least 2 years old in order to jump.
• Every person who jumps on our trampolines must first provide a valid/signed Altitude Trampoline Park waiver.
• Those under 18 must have the waiver signed by their parent or legal guardian.
• No one under the influence of drugs or alcohol is permitted on the trampolines.
• Do not jump if you are pregnant or have other health limitations.
• 12 or under must be accompanied by an adult.

ABOUT JUMPING

• Jump within your ability.
• Customers may not sit or lie on the trampolines. Exit the trampolines if you need to rest.
• Pushing, wrestling, tackling, running, racing, playing tag, and horseplay of any kind is strictly forbidden.
• Customers may not touch, climb, lean, or hang on to any of the top pads or netting inside the trampoline areas.
• Always jump and land on two feet and never jump or land on the padding. Never land on your head.
• If you’re falling, try to bring your arms, legs, and head into a ball position.
• Only one person is allowed per jumping surface.
• Double bouncing is strictly prohibited.
• No double flips or flips or tricks over the pads. Single flips are permitted but no more than 2 in a row.
• Customers can bounce and flip off the sidewalls, but they must land on the first sidewall-adjoining trampoline.
• Customers must be in control of their body at all times.
• Spitting and profanity are prohibited.

ABOUT APPAREL, ACCESSORIES, AND OBJECTS

• Jumpers must wear the valid-colored wristband at all times during jumping.
• No belt buckles, clothing studs, jewelry, key chains, or sharp objects are permitted on the trampolines.
• No glass, balls, phones, cameras, or other objects or equipment are permitted on the trampolines.
• Only Altitude socks are permitted on the trampolines (no shoes), they can be purchased at the front desk for $3.50 and can be re-used for future visits.
• Customers may not have anything in their mouths (gum, candy, etc.) while on the trampolines.
• No food or drink is permitted on the trampolines.
• Customers may not have anything in their pockets while on the trampolines.

PAY ATTENTION TO THE RULES

• Adhere to these rules and additional rules which are posted on site for featured areas of the park.
• Adhere to the directions of court monitors and other park staff at all times.